Transform Your Life Journey

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, schedule consultations, or communicate with us. This includes:

• Name and contact information
• Phone numbers and email addresses
• Information about your coaching goals and preferences
• Communication records and feedback

How We Use Your Information

We use the information we collect to:

• Provide coaching services and support
• Communicate with you about your programs
• Improve our services and develop new offerings
• Send you relevant resources and updates (with consent)

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist our operations (under strict confidentiality)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

For questions about this Privacy Policy, contact us at:

Illuminate Journey LLC
285 Columbus Avenue, Suite 4B
Boston, MA 02116
Phone: +1 (617) 555-0147
Email: [email protected]

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Description of Services

Illuminate Journey LLC provides personal development coaching, life coaching, and related educational services. Our services are designed to support personal and professional growth.

Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Actively participate in coaching sessions
• Complete agreed-upon action items between sessions
• Communicate openly about challenges and progress
• Respect coaching session schedules and cancellation policies

Payment Terms

Payment is due as specified in your coaching agreement. We accept various payment methods and offer flexible payment plans for comprehensive programs.

Cancellation Policy

Session cancellations require 24-hour notice. Emergency cancellations will be accommodated when possible. Missed sessions without proper notice may be charged at full rate.

Confidentiality

We maintain strict confidentiality regarding all client information and coaching conversations, except where disclosure is required by law.

Limitation of Liability

Coaching services are not therapy or medical treatment. Clients are responsible for their own choices and actions. Our liability is limited to the fees paid for services.

Contact Information

Questions about these terms should be directed to:

Illuminate Journey LLC
285 Columbus Avenue, Suite 4B
Boston, MA 02116
Phone: +1 (617) 555-0147

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

Illuminate Journey LLC respects the intellectual property rights of others and expects users of our services to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

Required Information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

Copyright infringement notices should be sent to:

DMCA Agent
Illuminate Journey LLC
285 Columbus Avenue, Suite 4B
Boston, MA 02116
Email: [email protected]
Phone: +1 (617) 555-0147

Counter-Notification

If you believe that material was removed or disabled by mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the material and its location before removal
• A statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate access for users who are repeat copyright infringers when appropriate.

This policy is designed to comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).

Effective Date: January 1, 2024

General Data Protection Regulation Compliance

Illuminate Journey LLC is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Consent: When you explicitly agree to data processing
• Contract: To fulfill our coaching service obligations
• Legitimate Interest: To improve our services and communicate relevant information

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request information about your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke previously given consent

Data Protection Measures

We implement appropriate technical and organizational measures including:

• Encryption of personal data
• Regular security assessments
• Staff training on data protection
• Secure data storage and transmission
• Regular data audits and cleanup

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law.

International Data Transfers

If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (617) 555-0147
Address: 285 Columbus Avenue, Suite 4B, Boston, MA 02116

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with GDPR requirements.